Welcome to Pleasant Grove Homeowners Association
A Leading Homeowners' Association

Forms & Documents

Everything You Need to Know

Rules of Conduct

1) Be engaged. Start with the basics. Make sure your board and management company always have current contact information for you and your tenants if you're renting out your home. Attend as many meetings as you can. Don't wait to be asked to participate in your community. Ask what you can do to help. And when you're asked—whether it's to vote, to respond to a request for information from your board, or to volunteer for a committee or the board—do it willingly. When homeowners aren't engaged, the burden of running your association falls on the shoulders of the few—and your association fails to benefit from the wisdom of diverse voices and opinions.

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2) Read your governing documents. Boring as it may seem, you must read your CC&Rs, bylaws, rules, meeting minutes, and any other correspondence you receive from your board. Those documents form the framework that everyone in the association must live by and follow.

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3) Always comply with your governing documents. First concentrate on your own property to make sure it's attractive and well maintained. Then, even when you disagree with them, follow the rules. They're there so that everyone can enjoy the community. Following the rules also helps you build a case when you're frustrated with a neighbor's rule breaking and you ask the board to get your neighbor to comply. How can you expect the board to enforce rules against your neighbors if you're not following the rules yourself? If you're not sure whether something you'd like to do is permissible, ask a board member before you take action.

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4) Pay your assessments, and pay them on time. When investing in an association, you become a member of a not-for-profit business that has fiscal obligations. Delinquent revenue to the association directly affects the community's monthly operations and may limit the board in its attempt to maintain and enhance the community. All the benefits you get from your association—whether it's as basic as sidewalk maintenance and street lighting to the beautiful grounds that surround your home—come to you because the association pays the money to provide them. If you and other homeowners don't pay assessments, service suffers and everybody loses.

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5) Don't try to benefit personally from your association. Here's an example: Your board plans to vote on a roofing contract. Your brother owns a roofing company. Make sure the board knows your brother's is one of the companies that will bid, and don't attempt to improperly influence the vote. And never accept something of value in exchange for recommending a vendor to your board.

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6) Support your board of directors. This may sometimes be hard, and in some communities, an "us versus them" mentality can develop. But for a community to be successful, everyone needs a "we" mentality. Remember that board may make decisions that inconvenience a few homeowners, but they're made based on the long-term good of the entire community. If you disagree on an issue, more often than not, a friendly and polite face-to-face conversation with a board member will give both of you the opportunity to explain your side, which you may not have been able to do before because of the time constraints of a board meeting or because you weren't able to attend prior meetings.

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7) Always be professional. Follow whatever communication protocols are set up. If there is an issue with someone violating the CCRs don't call board members at work. Or if you're having a run-of-the-mill dispute with a neighbor, don't ask the board to take sides. Treat your neighbors and the board with respect and decency. Many problems don't happen when there's open dialogue within a community. Never make personal attacks on your board or fellow homeowners. Don't harass board members or other residents, and refrain from defaming anyone in the community, including your board. Even when you disagree, there's no need to be disagreeable.

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8) Extend common courtesy toward your neighbors. Little things can make everyone's life easier. Be considerate about things like noise levels and breaking down cardboard boxes for recycling. And don't do things that will impose a burden or expense on your community or other owners. Don't throw trash out of the windows of your vehicle as you enter or leave the community. Join the Facebook group! Let your neighbors know if the dog poop bag dispenser needs refills, or the trash can at the playground is full.

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9) Get to know everybody. Be on a first-name basis with your board members and your neighbors so that you feel comfortable calling to report problems, ask questions, and offer to help. Knowing what's going on with your neighbor is the first step toward knowing what's going on in your community. The more that people within the association respect each other, the better the experience will be for everyone.

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10) Keep things in perspective. If there is a neighborhood event planned, volunteer to help out! The idea is to get to know your neighbors and have fun so that you don't take association life too seriously. And if we all know our neighbors, it's so much easier to get along with everyone!

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By Laws

Click above to access Pleasant Grove's By-Laws

Covenants and Restrictions

• Pleasant Grove CCRs